CTAS Requirements

In order to qualify for CTAS certification process and training, you must first meet the technical, facility and staff requirements for CTAS test centers:

• Technical Requirements (PDF)
• Facility and Staff Requirements (PDF)
• Test Center Configuration Tips (PDF)

The ETS Office of Testing Integrity constantly monitors testing, investigates security issues and conducts unannounced audits. Test center applicants receive an initial pre-qualification review to determine if the facilities meet security and CTAS technical requirements, and to obtain verifiable references.

• ETS uses the same internet security protocols as those used by major financial institutions for their secure transmissions. The communication channel uses state-of-the-art encryption, and our software is able to detect whether a transmission was altered or disrupted.
• Test content that is downloaded to a test center computer is encrypted and cannot be accessed until the actual test administration begins.

ETS conducts announced and unannounced audits of test sites, as well as visits by mystery shoppers, to observe and confirm that ETS standards are being applied properly at test centers around the world.

Please email us or call our Security Hotline at 1-800-750-6991 (United States) or 1-609-406-5430 (all other locations) with any security questions or concerns.