At Home Testing

Knowing what to expect when you take the ParaPro Assessment at home will help ensure you're ready to do your best on test day. Review this information to learn about the at home testing procedures for the ParaPro Assessment, including the materials you'll need and how to prepare the room where you'll test.

Review the ParaPro Assessment Information Bulletin for the complete test day policies, including ID requirements, security policies and procedures, and dismissal from a test.

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Technical support

If you require technical support before or during your exam, please visit the ProProctor^® help center or call 1-800-226-7958.

What to expect on test day

Watch this What to Expect on Test Day (video) — Get step-by-step information on what to expect during your ProProctor test appointment.
Review the Prometric^® User Guide (PDF) for detailed information on at home testing with Prometric.
Gather the materials you'll need for your test session. (All other materials are prohibited.)
- Passport or other acceptable ID — See the Bulletin to be sure your documents will be accepted. You won’t be allowed to test without valid ID.
- Cellphone or hand-held mirror for check in
Be prepared to launch the at home test 30 minutes before the scheduled appointment time to allow time for check-in procedures and completion of the Background Information Questionnaire. If you sign in after your scheduled appointment time, you won’t be allowed to test and you’ll forfeit your test fee.

During the Background Information Questionnaire, you’re required to select one school district or agency to receive your official score report. If you don’t see your school district or agency listed, select the "Other" option. Then, contact ETS within 7 days after your test to report the issue.

Make sure your testing area meets the environment and testing space requirements, including:
- The room is quiet and well lit.
- The table and surrounding area are clear.
- You’re alone in the room with no one else entering during the test and all doors are closed before beginning testing.
- You may have two tissues at your workstation, but they must be inspected by the proctor before the exam starts.
Run a final systems check and fix any issues before you attempt to check in to your test. All issues must be resolved before your appointment time.
Close all browsers and applications not needed for the test to help prevent bandwidth issues while you test.
Make sure any other devices in your home that use the internet aren’t running
Disable any screen-sharing or remote-access software (such as Zoom™, Skype™, TeamViewer™, Microsoft Teams™ and Apple Remote Desktop™) before the test. It must remain disabled throughout the test. Ensure that the software will not open automatically during the test.

At Home Testing

Technical support

What to expect on test day

Before your session begins

Clothing and appearance

Getting your testing area ready